Remember how impressed I was last time when I was using online research tools? Yeah, in the meantime I’ve run headlong into a less than amazing experience. I went so far as to pay for the upgrade of my copy of Bookends, only to get weird error messages when it can’t read PDFs and doesn’t seem to work with my school’s online databases. Damn. I’ll probably continue to use Zotero and RefWorks to gather data and we’ll see how I might get the data into my documents. Ack.